5 Tips to get Back Office Digital Transformation Right with Erin Pittman

LJ and Rob sat down with Erin Pittman of Leap Consulting Solutions this week.

Erin is Lauren's back-office expert at Leap Consulting.

So we asked Erin to share her top 5 tips for back-office digital transformation.

Erin's 5 Tips for Implementing Back Office

1. Consider all of your Personas (front office & back office)

2. Make sure your Back Office team is in the room when you evaluate new tech ​

3. Know the Business Impact of a Back Office digital transformation a. pay data validation will be moved up to the front office

​4. Avoid Jan 1st go-lives (don't go live on day 1 of your new financial year)

5. Understand the integrations between systems because there is no transformation without integration

This episode is brought to you by Leap Consulting Solutions.

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